Last updated on: 30/10/2010

What are the benefits and who attends?

Save money, learn by example, gain competitive advantage, examine new tools and solutions, connect with peers, gain a network of resource….in two days, under one roof.

Reduce costs

Implement best practice and policies into your organisation. Improve efficiencies and achieve a greater return on your service management investments.

Learn

Witness firsthand how companies overcame challenges and captured savings with first-rate service management operation.

Share

Knowledge and resource by connecting with the industries leading experts and your peers.

Retention

Discover how to satisfy and retain not only your customers but your staff in competitive times.

Tools

See the latest service management tools and solutions and see how you can apply them to your organisations specific situation.


And a selection of the type of people who'll be there...

 CIOs    CTOs  
 IT directors    IT service managers  
 IT delivery and support managers     Service desk managers 
 Process owners and managers   ITSM practitioners
 Analysts / Engineers   Consultants
 Infrastructure and Operations Managers   Quality managers 
 Project managers  Business development and marketing managers 
 IT training managers   People with an interest in Best practice 
 Auditors   Software and hardware vendors

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