What are the benefits and who attends?
Save money, learn by example, gain competitive advantage, examine new tools and solutions, connect with peers, gain a network of resource….in two days, under one roof.
Reduce costs
Implement best practice and policies into your organisation. Improve efficiencies and achieve a greater return on your service management investments.
Learn
Witness firsthand how companies overcame challenges and captured savings with first-rate service management operation.
Share
Knowledge and resource by connecting with the industries leading experts and your peers.
Retention
Discover how to satisfy and retain not only your customers but your staff in competitive times.
Tools
See the latest service management tools and solutions and see how you can apply them to your organisations specific situation.
And a selection of the type of people who'll be there...
| CIOs | CTOs |
| IT directors | IT service managers |
| IT delivery and support managers | Service desk managers |
| Process owners and managers | ITSM practitioners |
| Analysts / Engineers | Consultants |
| Infrastructure and Operations Managers | Quality managers |
| Project managers | Business development and marketing managers |
| IT training managers | People with an interest in Best practice |
| Auditors | Software and hardware vendors |










