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Thursday, 9 Sep 2010
ITIL Update FAQs - Summer 2010
TSO and APMG have published an FAQ explaining the current ITIL Update.
Service Transition Seminar at Silverstone
After the Service Transition Seminar At Silverstone take the opportunity to see the track and stand on the F1 Podium
Last chance to buy ITIL V2 books
Service Support and Delivery will soon be out of print. Don't delay, buy today...
New members, July 2010
itSMF UK welcomed nine new members in July
Transition SIG Chair steps down during Maternity Leave
Current Transition SIG Chair Vawns Guest steps down during maternity leave
Social Networking Links
Join itSMF UK across the Internet via your favourite Social Networking source
AGM Calling Notice
This is the 2010 AGM calling notice with nominations for available positions
Measuring for Performance Webinar - 14th Sept 2010
Come and join us for a 1hour webinar on Measuring for Performance
Service Desk, Incident & Problem Seminar - 29th September 2010
Come and attend this Seminar to see how to make cost savings through improved processes
Service Transition Seminar - 7th September 2010
Come and hear the latest thinking about Service Transition at this Seminar at Silverstone Circuit
itSMF UK 2010 AGM Advanced Notice of Election Process
Advanced Notification of 2010 AGM Election Process
Member Meeting Hosts needed for 2011
We are currently looking for hosts for our member meetings around the UK in 2011.
Video from ISM Webinar June 2010
If you missed the first ISM Webinar back at the end of June then you now have the ability to watch it on demand.
Time for a Change for Service Transition SIG
Renamed CCRM Working Party seeks new recruits
Free trial to the ITIL Lifecycle Suite online
Sign up now for free multi-user access until the end of July
UK Submission of the Year awarded international prize
Service reporting paper wins inter-chapter competition
ServiceTalk July 2010 is now available
View the new issue online
CEO Keith Aldis steps down
itSMF UK Chief Executive Keith Aldis announces his intention to step down
Pink Elephant announced as Platinum Sponsor for Conference
The itSMF UK is extremely excited to announce that the headline Platinum sponsor for the 2010 itSMF UK Conference will be IT Management experts Pink Elephant.
Conference programme released
The Programme for the itSMF UK 2010 Conference is now released! Come and see just what is in store for London and why you should be a part of it.
ISO/IEC 20000 standard: the parts explained
Four parts of the ISO/IEC 20000 standard are now available from the bookshop
SFIA Foundation Skills Update June 2010
Read the latest June 2010 SFIA Foundation skills update
itSMF UK CEO Keith Aldis steps down as itSMFI Company Secretary
itSMF UK CEO Keith Aldis steps down as itSMFI Company Secretary and starts a handover period
CRC Energy Efficiency Scheme and role of ITSM
New White paper on CRC Energy Efficiency Scheme and the role of ITSM
SFIA Foundation and CompTIA form partnership to upskill the IT industry...
A new partnership between the SFIA Foundation and CompTIA will help organisations to develop the skills of their workforce more effectively.
itSMF UK to the rescue
itSMF UK answer late call for Plenary speaker at itSMF Belgium Conference
Foundation for Success
itSMF UK Chair Barry Corless trains UK Staff for ITIL V3 Foundation
itSMFI Board Talk Issue 1
itSMF International Chair David Cannon gives update in Board Talk Issue 1
OGC's ITIL V3 Scope and Development Plan
This is the OGC Scope and Development paln for the update to the ITIL V3 Core Books
V3 Qualification Scheme
The itSMF International Qualification and Certification Committee (IQC) have created a fact sheet designed to introduce you to the V3 Qualification Scheme
itSMF UK and TM Forum working together
For some time now, itSMF has been working jointly with the TMF to define how the work of both organisations can be used in an integrated manner. Click here to read about the work currently underway in this joint initiative...
Latest special offers in the bookstore
Save an extra 20% on selected ITIL V2 publications
itSMF UK thrilled to announce final official sponsor as Hornbill
The newly released exclusive corporate sponsorship was released this year and aims to strengthen both organisations objectives through a tailored package. Hornbill agreed to the final sponsorship opportunity available on 21st January 2010...
Axios Systems announced as first official itSMF UK sponsor
itSMF UK are exceptionally pleased to announce long term members, Axios Systems, as our first official sponsor...
Important changes to our Regional structure
Over the course of the last six months we have been reviewing the delivery structure for our free Member meetings: the Regional’s and SIGs….
ITIL at 20: looking back and moving forwards
OGC's Frances Scarff speaks to ServiceTalk about the achievements and milestones of the last twenty years, the scope of the Mandate for Change, and the challenges and opportunities that lie ahead
ITIL V3 Master
The ITIL Master qualification meets these growing needs by focusing on the experienced levels of the industry, testing the capabilities of senior IT service managers, executives and practitioners
New ITIL publications - Capability pocket guides, practice questions and more...
Following on from the highly successful ITIL V3 Foundation Handbook, itSMF UK's Publications Committee have written two excellent new pocket reference guides (published by TSO)....
The itSMF UK Conference hailed a great success...
Read all about the Conference here…view all the latest news including the opening and closing video’s and the IT Service Management Award Winners!
itSMF International Chair, Sharon Taylor Steps Down
Sharon Taylor has notified the itSMF International Board of her intention to officially step down as its Chairman...
The SFIA Foundation Announces Spanish Language Version of SFIA
Users can now obtain a Spanish version of Skills Framework for the Information Age
ITIL: 20 years old and still improving
Best Management Practice invites you to Celebrate ITIL’s 20th Birthday...
itSMFI 2009 CLC & AGM held in Barcelona a Great Success
itSMF 2009 Chapter Leadership Conference & AGM held in Barcelona, Spain
Is there a skills & qualification gap in the senior IT market?
The itSMF UK, the BCS and the SDI have joined forces to look at just whether there is a gap in both or either the skills and qualification markets in the more senior echelons of the IT world...
Finalists announced for the 2009 itSMF UK IT Service Management Industry Awards
The itSMF UK is very proud to announce the finalists for this year’s prestigious IT Service Management industry awards
OGC announces phased withdrawal of ITIL v2 exams
OGC announces ITIL V2 wihdrawal plan
itSMF UK 2009 AGM Calling Notice
This is the Calling Notice for itSMF UK AGM 2009
New Sustainable Service Management Special Interest Group....
John Godwin of Attenda Ltd and Paul Brayford of the Audit Commission have been elected as Chair and Vice-Chair of the new Sustainable Service Management Special Interest Group respectively.
Main players in the ISO/IEC 20000 arena decide to join forces
The itSMF UK, EXIN and TÜV SÜD Akademie have reached an agreement on cooperating in the qualification of professionals in IT Service Management according to the international standard ISO/IEC 20000.
The World's Leading IT Service Management Conference....Programme Released
Our Conference preparations are underway and we are now pleased to release our full Conference Programme for the two day event, you can either download as a PDF or view full presentation and speaker biographies...
