itSMF UK, Not-For-Profit and Led by Industry Volunteers – Continuing to Evolve to Meet Member Needs
Hi all. The ITSM community is rich with passion, dedication, commitment, expertise and opinion. I want to make a few points here, but before I do let me make it […]
Are you Part of the ITSM Industry?
Someone that I really respect as a voice of common sense and no-nonsense opinion challenged me recently when I referred to the IT service management ‘industry’. His view was, and […]
Getting Closer to the Business
A recent survey from IDG (“Consumerisation of IT in the Enterprise”) is just one of many indicators of the sheer scale and speed of change that is driving the need […]
