Member Meet-up – Service Management Workshops that drive results!

We will be taking participants on a journey to plan and run collaborative and engaging workshops.  There is nothing worse than taking precious time out of your day for what is expected to be a great discussion on a topic with valuable outcomes on solutions and actions, only to feel like you haven’t achieved what you needed to get out of the session.

Agenda

The Service Management Workshops will be based on these 5 hot topics! If you had a preferred topic you’d like to focus on, just let us know in advance so that we can save you a seat!

1 – Customer eXperience
2 – AI Tooling
3 – SIAM Modelling
4 – Change Enablement
5 – Service Design Office

Workshop Outcome

You will leave the workshop with an excellent set of tools and templates that will support you with planning your own future workshops, that are collaborative and engaging, and how you can support teams by ensuring actions are being followed up and worked on.

Delivery Location

This event is in person at the CGI offices in Reading.

PeopleCert ITIL CPD Points

itSMF UK members will automatically earn 4 ‘Community’ ITIL CPD points for attending this event – more details available here.

How much does it cost?

This event is FREE for all itSMF UK members.

REGISTER NOW!
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