This SM Forum brings together a distinguished line-up of industry leaders and practitioners with experience in this area, offering case studies from different sectors and delving into the 2025 SIAM Body of Knowledge (BoK). With SIAM practices shaping service delivery in many organisations, this event offers a timely and very relevant update.
This event brings together an impressive line-up of subject matter experts who really understand what experience management means for their own organisations and for those with which they interact.
Join us at Newcastle United Football Club, to experience rapid change in a safe, simulated environment, whilst deploying technologies, improving processes and achieving success.
Join us for a line-up of ITSM practitioners presenting ITIL case studies and deep-dive practice views. Settle into your seat at the British Motor Museum, network with other attendees, and join us on a journey of service management improvement with PeopleCert, Vodafone and more.
Having sold out at Reading for the last two years, we are excited to announce we’ll be moving to Stadium MK, Milton Keynes for ITSM25! With more than 50 presentations from across the industry plus our Professional Service Management Awards, ITSM25 offers a plethora of great content, discussions and networking opportunities.
Ground Floor South
Burford House
Leppington
Bracknell
Berks RG12 7WW
Tel: +44 (0) 118 918 6500
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